Introduction
Introduction
CERC Principals of Communication
CERC Principals of Communication
Psychology of a Crisis
Psychology of a Crisis
Defining Audiences
Defining Audiences
Crisis Life Cycle
Crisis Life Cycle
Communicate Effectively
Communicate Effectively
Working With the Media
Working With the Media
Spokesperson
Spokesperson
Social Media
Social Media
Summary
Summary
9
Heading
Heading
Heading
Heading
Heading
Heading
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
What’s a Rich Text element?
This is a subheading and where it goes in the document flow
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
This is an h2 heading inside rich text
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
1
/
3
:
Social Media
Use of Social Media During a Crisis
Knowledge Check
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
1
2
3
4
5
6
7
8
9
10
11
12
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Types of Social Media
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Types of Social Media
1
Social Networks
2
Blogs
3
4
Wikis
5
Podcasts
6
Online Discussion Groups
7
Share Sites
8
Aggregators
9
10
11
12
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Social Networks
Blogs
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Types of Social Media
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Types of Social Media
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Types of Social Media
Types of Social Media
Types of Social Media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Things to Remember:
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
1
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
2
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
3
4
5
6
7
8
9
10
11
12
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
Things to Remember:
Things to Remember:
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
1
2
3
4
5
6
7
8
9
10
11
12
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
@louisianagov
@louisianagov
@ladepthealth
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
@louisianagov
@ladepthealth
@GOHSEP
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Follow us on Twitter
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
@louisianagov
@ladepthealth
@GOHSEP
DON’T MISS ANYTHING. CLICK EACH TAB TO LEARN MORE.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
1
2
3
4
5
6
7
8
9
10
11
12
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Social media can both help and hinder dissemination of accurate, timely information during a crisis or emergency.
Types of Social Media
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Types of Social Media
1
Social Networks
2
Blogs
3
4
Wikis
5
Podcasts
6
Online Discussion Groups
7
Share Sites
8
Aggregators
9
10
11
12
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Social Networks
Blogs
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Types of Social Media
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Types of Social Media
Types of Social Media
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Types of Social Media
Types of Social Media
Types of Social Media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Social Networks
Blogs
Wikis
Podcasts
Online Discussion Groups
Share Sites
Aggregators
Things to Remember:
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
1
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
2
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
3
4
5
6
7
8
9
10
11
12
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
Things to Remember:
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
Things to Remember:
Things to Remember:
Things to Remember:
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Individuals involved in the response should not post information regarding the response to their personal accounts, unless to share an official post.
Information can quickly be distorted and manipulated on social media. Always remember to monitor social media accounts for rumors and address them as needed.
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
1
2
3
4
5
6
7
8
9
10
11
12
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
@louisianagov
@louisianagov
@ladepthealth
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
@louisianagov
@ladepthealth
@GOHSEP
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Follow us on Twitter
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
Official Social Media Accounts
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
The Governor’s Office; LDH and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) utilize social media to share current, accurate information during a crisis and emergency.
@louisianagov
@ladepthealth
@GOHSEP
