Introduction
Introduction
CERC Principals of Communication
CERC Principals of Communication
Psychology of a Crisis
Psychology of a Crisis
Defining Audiences
Defining Audiences
Crisis Life Cycle
Crisis Life Cycle
Communicate Effectively
Communicate Effectively
Working With the Media
Working With the Media
Spokesperson
Spokesperson
Social Media
Social Media
Summary
Summary
10
Heading
Heading
Heading
Heading
Heading
Heading
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
What’s a Rich Text element?
This is a subheading and where it goes in the document flow
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
This is an h2 heading inside rich text
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
1
/
1
:
Summary
What did we learn?
Knowledge Check
When dealing with a crisis or emergency, remember the following:
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
When dealing with a crisis or emergency, remember the following:
1
Execute a solid communications plan before the crisis ever occurs.
2
Be the first source of information for the public and the media.
3
Express sincere empathy as soon and as often as possible.
4
Demonstrate the competence and expertise of your responding agency.
5
Update the media regularly.
6
Listen. Monitor media and correct misinformation.
7
Always remain open and honest.
8
9
10
11
12
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
When dealing with a crisis or emergency, remember the following:
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
When dealing with a crisis or emergency, remember the following:
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
When dealing with a crisis or emergency, remember the following:
When dealing with a crisis or emergency, remember the following:
When dealing with a crisis or emergency, remember the following:
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
DON’T MISS ANYTHING. CLICK EACH TAB TO LEARN MORE.
When dealing with a crisis or emergency, remember the following:
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
When dealing with a crisis or emergency, remember the following:
1
Execute a solid communications plan before the crisis ever occurs.
2
Be the first source of information for the public and the media.
3
Express sincere empathy as soon and as often as possible.
4
Demonstrate the competence and expertise of your responding agency.
5
Update the media regularly.
6
Listen. Monitor media and correct misinformation.
7
Always remain open and honest.
8
9
10
11
12
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
When dealing with a crisis or emergency, remember the following:
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
When dealing with a crisis or emergency, remember the following:
When dealing with a crisis or emergency, remember the following:
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
When dealing with a crisis or emergency, remember the following:
When dealing with a crisis or emergency, remember the following:
When dealing with a crisis or emergency, remember the following:
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Execute a solid communications plan before the crisis ever occurs.
Be the first source of information for the public and the media.
Express sincere empathy as soon and as often as possible.
Demonstrate the competence and expertise of your responding agency.
Update the media regularly.
Listen. Monitor media and correct misinformation.
Always remain open and honest.
