Introduction
Introduction
CERC Principals of Communication
CERC Principals of Communication
Psychology of a Crisis
Psychology of a Crisis
Defining Audiences
Defining Audiences
Crisis Life Cycle
Crisis Life Cycle
Communicate Effectively
Communicate Effectively
Working With the Media
Working With the Media
Spokesperson
Spokesperson
Social Media
Social Media
Summary
Summary
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Heading
Heading
Heading
Heading
Heading
Heading
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What’s a Rich Text element?
This is a subheading and where it goes in the document flow
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
This is an h2 heading inside rich text
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
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Defining Audiences
Who are vulnerable populations?
Knowledge Check
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
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Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Examples of vulnerable populations:
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Examples of vulnerable populations:
1
Elderly
2
Homeless
3
Immigrants
4
Hearing or Visually Impaired
5
Mentally Ill
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Children
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Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Elderly
Homeless
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Examples of vulnerable populations:
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Examples of vulnerable populations:
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Examples of vulnerable populations:
Examples of vulnerable populations:
Examples of vulnerable populations:
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
1
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
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Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
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Remember that vulnerable populations are less likely to prepare for a disaster.
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How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
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Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
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Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Vulnerable populations are groups whose needs are not fully addressed by the traditional service providers. This also includes groups that may feel they cannot comfortably or safely access and use the standard resources offered in disaster preparedness, response and recovery.
Examples of vulnerable populations:
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Examples of vulnerable populations:
1
Elderly
2
Homeless
3
Immigrants
4
Hearing or Visually Impaired
5
Mentally Ill
6
Children
7
8
9
10
11
12
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Elderly
Homeless
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Examples of vulnerable populations:
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Examples of vulnerable populations:
Examples of vulnerable populations:
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
Examples of vulnerable populations:
Examples of vulnerable populations:
Examples of vulnerable populations:
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
Elderly
Homeless
Immigrants
Hearing or Visually Impaired
Mentally Ill
Children
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
1
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
2
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
3
Remember that vulnerable populations are less likely to prepare for a disaster.
4
5
6
7
8
9
10
11
12
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
How should we communicate to vulnerable populations?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
We need to understand the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana. For these reasons, you may need to alter your traditional communications channels and consider alternative and creative ways to reach vulnerable populations.
Research the demographics and characteristics of these groups in order to best meet the needs of all the citizens of Louisiana.
Research your audience to learn how they best communicate. Suggested channels to reach vulnerable audiences include traditional media, healthcare providers, nonprofits, libraries, schools, churches, etc.
Remember that vulnerable populations are less likely to prepare for a disaster.
